Shipping Policy

Effective Date: 15 FEB 2026

Last Updated: 24 FEB 2026

This Shipping Policy applies to all physical product purchases made through www.midnightmahj.com and any Midnight Mahj online storefront.

Order Processing

Orders are typically processed within 3–7 business days after purchase.

Processing times may be longer during:

  • Product launches

  • Sales

  • Holidays

  • High-volume periods

You will receive a shipping confirmation email with tracking information once your order has shipped.

Preorders

From time to time, Midnight Mahj may offer products for preorder. These items are purchased in advance and are shipped or available for pickup at a later date specified in the product description.

Please note the following preorder terms:

  • Estimated Ship Dates
    Preorder items will ship on or around the estimated date listed at the time of purchase. These dates are estimates and may change due to production timelines, supplier delays, or shipping carrier delays.

  • Shipping Timeline
    If your order includes a preorder item, the entire order may be held and shipped together once the preorder item becomes available. If you would like in-stock items shipped separately, you may need to place separate orders.

  • Payment
    Full payment is collected at the time the preorder is placed.

  • Cancellations
    Preorders are considered final sale and cannot be canceled or refunded once the order is placed.

  • Delays
    Midnight Mahj is not responsible for delays outside of our control. We will communicate updates via email if there are significant changes to the expected ship date.

Shipping Rates and Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times typically range from:

  • Standard Shipping: 3–7 business days after shipment

  • Expedited Shipping: 1–3 business days after shipment

Delivery timelines are estimates and are not guaranteed.

Shipping Locations

We currently ship within the United States.

If you are interested in international shipping, please contact:

joinourtable@midnightmahj.com

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Midnight Mahj is not responsible for orders shipped to incorrect addresses provided at checkout.

If an order is returned due to an incorrect address, additional shipping fees may apply to resend the package.

Lost or Stolen Packages

Midnight Mahj is not responsible for lost or stolen packages once marked as delivered by the carrier.

Once a package has been transferred to the carrier, the carrier is responsible for delivery. Midnight Mahj is not responsible for lost or stolen packages after shipment. If tracking shows a package as delivered but it cannot be located, please contact the shipping carrier directly to file a claim.

Risk of Loss

Title to and risk of loss for products pass to the customer when the order is delivered to the shipping carrier. Midnight Mahj is not responsible for delays, loss, or damage occurring in transit once the package has been transferred to the carrier.

Shipping Delays

We are not responsible for shipping delays caused by:

  • Shipping carriers

  • Weather

  • Carrier disruptions

  • Holidays

  • Incorrect addresses

Damaged Items

If your order arrives damaged, please contact:

joinourtable@midnightmahj.com

within 7 days of delivery and include:

  • Your name

  • Order number

  • Photos of the damaged item and packaging

We will review and provide a replacement or store credit if approved.

Local/Event Pickup

Select items may be available for pickup at Midnight Mahj events. You will receive instructions via email if pickup is available. Items not picked up may be shipped at the customer’s expense.

Contact

For shipping questions:

joinourtable@midnightmahj.com